This Privacy Policy explains how hz777 collects, uses, stores and protects your personal information. We are committed to handling your data transparently and responsibly.
Six core commitments that shape how we handle your data every day. Read the full policy below for complete details.
hz777 collects only the personal information strictly necessary to operate your account, process transactions, complete KYC verification and comply with applicable legal obligations. We do not collect data we do not need.
Your personal data is never sold to third parties. hz777 does not operate data broking or sell user information to advertisers, data marketplaces or any other external commercial entities.
All data transmitted between your device and hz777 is protected using industry-standard encryption protocols. Stored data is held on secured infrastructure with access limited to authorized personnel only.
You have the right to access your personal data, request corrections, ask for deletion and object to certain processing activities, subject to our legal retention obligations. Contact our support team to exercise any of these rights.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. KYC documents and transaction records are held for the periods prescribed by our licensing obligations.
hz777 uses cookies and similar technologies only for essential platform functionality, security, session management and anonymized analytics. We do not deploy third-party advertising or tracking cookies without disclosure.
This Privacy Policy ("Policy") is published by hz777 ("hz777", "we", "us" or "our"), the operator of the online gaming platform accessible at hz777.cam (the "Platform").
This Policy describes how hz777 collects, processes, stores, shares and protects personal information relating to registered users ("Users", "you" or "your") and visitors to the Platform, including players located across Pakistan — in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
By registering an account on or continuing to access the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gambling Policy.
In this Policy the following terms have the meanings given below:
hz777 is the Data Controller responsible for your Personal Data collected through the Platform. For all data-related queries, requests and complaints, please contact us using the details provided in Section 15 of this Policy.
hz777 does not hold a licence from the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any other Pakistani regulatory body. This Policy is published as a good-faith commitment to transparency regarding data handling practices.
hz777 collects the following categories of Personal Data, depending on how you interact with the Platform:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC / passport number, photograph | Provided by you during registration or KYC |
| Contact Data | Email address, phone number, city / country of residence | Provided by you during registration |
| Financial Data | Deposit and withdrawal amounts, payment method identifiers (e.g., mobile wallet reference numbers for services such as Easypaisa or JazzCash, bank account partial details) | Generated through cashier use |
| Transaction Data | Bet history, game activity, bonus claims, wagering records | Generated through Platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Collected automatically via cookies and server logs |
| Usage Data | Pages visited, features accessed, time spent on Platform, clickstream data | Collected automatically via analytics tools |
| Communication Data | Contents of support tickets, live-chat transcripts, email correspondence with hz777 | Provided by you via support channels |
| Responsible Gambling Data | Self-exclusion elections, deposit and loss limit settings, session time preferences | Provided by you via account settings or support |
4.1 — Sensitive Data hz777 does not intentionally collect special categories of sensitive personal data (such as health, racial origin, religious beliefs or political opinions) except where required for responsible gambling assessments or as mandated by applicable law.
4.2 — Third-Party Sources hz777 may receive Personal Data about you from third-party KYC verification providers, fraud detection services and payment processors solely for the purposes described in this Policy.
hz777 processes your Personal Data only for specified, explicit and legitimate purposes. The principal purposes and their applicable legal bases are set out below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Administration | Creating and maintaining your registered Account, processing logins and managing account settings | Performance of contract |
| Identity Verification (KYC) | Verifying your identity, age and source of funds to satisfy regulatory and licensing obligations | Legal obligation; legitimate interests |
| Payment Processing | Facilitating deposits and withdrawals via available payment methods in the cashier | Performance of contract |
| Fraud & AML Prevention | Detecting, investigating and preventing fraud, money laundering and other financial crime | Legal obligation; legitimate interests |
| Responsible Gambling | Administering deposit limits, self-exclusions and other player protection tools; identifying at-risk behaviour | Legitimate interests; legal obligation |
| Customer Support | Responding to queries, complaints and technical issues submitted via any support channel | Performance of contract; legitimate interests |
| Platform Improvement | Analysing anonymized usage patterns to improve Platform performance, usability and game offerings | Legitimate interests |
| Legal Compliance | Meeting record-keeping, reporting and disclosure requirements imposed by applicable law or licensing conditions | Legal obligation |
hz777 does not use your Personal Data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
6.1 — Service Providers hz777 engages third-party service providers who act as Data Processors to assist in delivering the Platform's services. These include KYC and identity verification providers, payment gateway operators, fraud detection services, cloud hosting providers and customer support software vendors. Such providers process data only on hz777's instructions and under appropriate data processing agreements.
6.2 — Payment Method Providers When you deposit or withdraw using a payment service — such as those referenced in the Platform cashier — your financial transaction data is shared with the relevant payment provider to the extent necessary to complete the transaction. Payment-provider names referenced on hz777 (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are familiar local references only; such providers' own privacy policies govern their data handling. hz777 does not imply that any of these providers endorses gambling or is affiliated with hz777.
6.3 — Legal Disclosures hz777 may disclose Personal Data to law enforcement agencies, courts, regulators or other competent authorities where required by applicable law, court order or where hz777 has a good-faith belief that disclosure is necessary to protect the rights, property or safety of hz777, its users or the public.
6.4 — Business Transfers In the event of a merger, acquisition, restructuring, sale of assets or similar corporate transaction, Personal Data held by hz777 may be transferred to the relevant successor entity, subject to that entity providing equivalent data protection commitments.
6.5 — No Sale of Data hz777 does not sell, rent, trade or otherwise commercially exploit your Personal Data to any third party.
As an international online platform serving users in Pakistan and other markets, hz777 may transfer Personal Data to servers or third-party processors located outside Pakistan. Where such transfers occur, hz777 takes reasonable steps to ensure that the recipient provides an adequate level of data protection through contractual safeguards, standard contractual clauses or other appropriate mechanisms.
By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions other than Pakistan, which may have different data protection laws. hz777 will not transfer your data in a manner that is inconsistent with the commitments stated in this Policy.
hz777 retains Personal Data for as long as necessary to fulfil the purpose for which it was collected, subject to the following general principles:
Upon expiry of the applicable retention period, Personal Data is securely deleted, anonymized or archived in accordance with hz777's internal data management procedures.
hz777 implements appropriate technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction or disclosure. These measures include, but are not limited to:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely free of risk. hz777 cannot guarantee absolute security. You are responsible for keeping your own login credentials secure and for notifying hz777 immediately if you believe your Account has been compromised.
10.1 — What Are Cookies? Cookies are small text files placed on your device by a website. Similar technologies include web beacons, pixel tags and local storage objects. hz777 uses these technologies to provide a functional, secure and consistent Platform experience.
10.2 — Types of Cookies Used
10.3 — Managing Cookies You may adjust your browser settings to refuse or delete cookies. Note that disabling essential cookies will impair your ability to use the Platform. Continuing to use hz777 without adjusting your browser settings constitutes your acceptance of essential cookies.
hz777 does not currently deploy third-party advertising or behavioural tracking cookies for commercial marketing purposes.
Subject to applicable law and hz777's legal retention obligations, you have the following rights in respect of your Personal Data:
To exercise any of the above rights, please submit a written request to [email protected] with your registered Account username and a clear description of your request. hz777 may request identity verification before processing rights requests.
The Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. hz777 does not knowingly collect Personal Data from individuals under this minimum age threshold.
If hz777 becomes aware that Personal Data has been collected from an individual below the minimum required age — whether through KYC review, complaint, parental notification or otherwise — the Account will be suspended immediately, all funds returned to the deposit source and all associated Personal Data deleted in accordance with applicable law.
If you believe that a minor has registered on hz777, please contact our support team at [email protected] immediately.
13.1 — Payment Processing When you make a deposit or request a withdrawal, payment transaction data is processed by the relevant payment service provider or gateway. hz777 receives limited financial identifiers — such as masked account numbers or wallet reference codes — sufficient to reconcile transactions and process your request.
13.2 — Familiar Payment References The Platform cashier may reference payment services commonly used in Pakistan, including Easypaisa, JazzCash, Raast, and bank transfers via institutions such as HBL, UBL, Meezan Bank and Bank Alfalah. These references identify the payment channel used. hz777 does not claim that any of these providers endorses gambling, supports this operator or has reviewed this Policy.
13.3 — Cryptocurrency Transactions Where cryptocurrency deposits are supported, transaction data is recorded on the relevant public blockchain. hz777 does not control blockchain immutability. Users should be aware that on-chain transaction details are publicly visible by nature of blockchain technology.
13.4 — AML Obligations hz777 may request additional information about the source of your funds as required by anti-money laundering obligations. Failure to provide requested information may result in transaction delays, Account restrictions or closure.
hz777 reserves the right to amend this Privacy Policy at any time. Where changes are material, hz777 will endeavour to provide reasonable advance notice to registered Users via email notification or a prominent notice on the Platform. The revised Policy will display an updated effective date at the top of this page.
Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the amended terms. If you do not agree with a revised Policy, you should discontinue use of the Platform and may request Account closure as described in our Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how hz777 is protecting your information.
For any questions, concerns or requests relating to this Privacy Policy or to the processing of your Personal Data by hz777, please contact our Data Protection team:
Email: [email protected]
Live Chat: Available 24/7 via the Platform interface
Support Hours: 24 hours a day, 7 days a week — English and Urdu
Response Time: hz777 aims to respond to data-related requests within 30 calendar days of receipt.
Please include your registered Account username, a clear description of your request or concern and, where relevant, the specific section of this Policy your query relates to. This will help our team respond to you efficiently.
You have reviewed the hz777 Privacy Policy. Head to our homepage to explore the platform, check our responsible gambling tools or read the full Terms & Conditions.
18+ Only — Adults Only Platform. Local laws may restrict gambling. Play responsibly.